Wednesday, February 16, 2022

All about COOKIES in Travel Industry

What are cookies?

According to the Harvard Business Publishing site ("HBP"), Cookies are small text files that are downloaded to your browser when customers visit a Site. The cookies are a small file or a folder which consists of all information about the user's action on an advertiser website. Cookies store all the information about the user on the user's browser. It allows the advertising websites or businesses to identify the user and target them with relevant advertisements and allows them to control the number of times they see the advertisement which can eventually help in improving the user experience. These cookies include third parties that the company.

Generally, cookies are either optional or necessary. It allows the advertisement businesses to understand their customer or user and help them in providing a better experience. The Cookie never collects the sensitive data of the user such as passwords or any other sensitive data. In simple words, cookies are data storage.

 A simplified visualization of how advertising cookies are designed to work (Source)


Usually, websites use cookies and other new technologies to make sure customers or visitors have the best possible user experience and to provide targeted advertising.

By continuing to visit or use websites or services, you agree to use cookies and similar technologies by this Cookie Notice and our Privacy Policy.

Different types and roles performed by Cookies:

·        Strictly necessary cookies: These are very important cookies for the perfect functioning of the website, such as displaying content, login functionality, session validation, responding to the customer request, etc. If this cookie is disabled, then the customer will not be able to access the feature and functionality provided by the website.

·        Performance cookies: Performance cookies usually collect the information related to the use of the web pages of the website, sources of traffic, content and content management, etc.

Functional cookies: These cookies help the website to remember the data about the customers and their choices such as their languages, name, etc. Also, provide services, like allowing a visitor to make a blog post, listen to audio, or watch videos on the website.

·        Media cookies are used to improve website performance.

First-party cookies are those created by a website. Usually, these cookies help sites learn and understand more about users and utilize their experiences. For e.g. In our travel website possibly gather basic data and information of visitors who visits our website.

It includes:

  • Bookings, secondary spend, and repeat stays, travel locations
  • Visitors’ statistics meaning demographic and psychographics details
  • Behavioral data, such as earlier search patterns and travel booking details
  • Objective data, such as whether they are an in-market buyer or purchaser

There are other roles which Cookies performed for the better website user experience such as:

  • Recognizing the scope of our website that you have visited
  • Customizing content that you see on our website
  • Understanding website analytics
  • Merchandising or reselling/preselling our products or services to you
  • Remembering your preferences, settings, and login details
  • Targeted advertising and serving ads relevant/admissible to your interests
  • Affiliate marketing
  • Allowing you to write comments and post them
  • Allowing you to distribute or share content with the Social platform.

References:
Harvard Business Publishing. 'Cookies Policy' Available at: https://hbsp.harvard.edu/cookies-policy/  (Accessed: 10.02.2022)
3 Media web. 'What are cookies and retargeting and How it is used?' Available at: https://www.3mediaweb.com/blog/retargeting/ (Accessed: 12.02.2022)


Author: Pooja Sudhakar Sankhe

Keywords: #Cookies #Cookiespolicy #visitors #travel

3 comments:

  1. This article is amazing and very useful to implement different businesses. It is easy to understand and give lots of idea about cookies. It shows there are different types of cookies and each of them has an important role in your website. We can see for travel industry has strong benefit from cookies.

    ReplyDelete
  2. This article is very informative and useful for different new businesses. cookies is the smallest text file that stored on the web browsers . In this section specially different parts of roles and types that explained in a good ways and booking, objective and demographic in details that we can see it. In the section of picture that represented how's cookies work in reality. cookies let you move around the website and use essential features located in secure areas of the website, such as the payment platform, saved quotes and access to your policy documentation. 'Performance' cookies collect information about how you use this website

    ReplyDelete

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